Here's something you might not have noticed about the internet: Some of the conversations taking place there are less than civil.
We could expand that thought: The ignorant and repulsive tantrums now appearing daily on the global stage mark an all-time low in public discourse. The reaction of many cultural critics is to say, "Behold humanity in a state of nature" and to yearn for the silence of the audience enforced by 20th century media.
But dismal online conversations aren't part of the state of nature; everything online takes place in a constructed environment. That means bad discourse isn't a behavior problem, it's a design problem. This year I'm studying how to design for better conversation.
How do you design incentives away from attention?



